Increase Your Hard Numbers by Managing Your Soft Skills

Monday, October 15, 2018

1:30 pm – 3:00 pm ┬áCT

Recommended for 2 CE Credits

Program Content:

How much of your Return on Investment is wasted on managing people, rather than managing accounts? Social and Emotional Intelligence (SEI) skills are essential in the workplace, and research shows that it may actually be more important than IQ. This course provides the participants with an understanding of these skills and the steps to build their SEI.

Covered Topics:

  • How our brain works and its ability to change
  • The definitions and concepts of Social and Emotional Intelligence
  • The 4 Quadrants and 26 Competencies of Social and Emotional Intelligence
  • The link between a culture of Social and Emotional Intelligence and Productivity
  • Methods and techniques to:
    • Strengthen stress management and resiliency
    • Build powerful communication and influencing skills
    • Manage conflict productively and constructively
    • Create positive teamwork and collaboration
    • Inspire creativity and catalyze change effectively
    • Build a culture of trust and cooperation

Who Should Attend:

Human Resource Staff, Managers, Supervisors, and any employee interested in personal development


Paige has 28 years of banking experience, rising to the rank of Vice President. She has served in branches, managed the loan servicing department, and functioned as Compliance/BSA Officer and Audit Manager. During her banking career, she taught banking courses for the Center for Financial Training, where she was honored as 2007 Teacher of the Year. She has graduated from the Connecticut School of Finance and Management, as well as the Stonier National Graduate School of Banking with honors. She has a B.A. in Psychology, and is now the owner and President of BYODestiny, serving as a certified Emotional Intelligence Coach and Core Values Index Practitioner. Paige is also the Founder and President of The Flutter Foundation, Inc., a non-profit which supports social and emotional learning in schools.

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Course / Seminar Type: Recorded Webinars
Course / Seminar Category: Management & Leadership Training
Course / Seminar Code:
Course / Seminar Start Date: 10/15/2018
Course / Seminar Price: $265
Course / Seminar Location: